Tuesday, June 20, 2017

Micromanagement ≠ Leadership

I think it was Machiavelli in his Art of War that said "The greatest reward for a fighting man is simply to trust him." That resonated. I'd worked for a long time under a variety of people put in leadership positions. Just being in the position doesn't make someone a leader. The true leaders, the ones that inspired loyalty and dedication, had alls aid, at some point, "You've got this." And let me handle things on my own.

Machiavelli (if I'm attributing it to the right person) specifically applied it to fighters. I don't think that's necessarily true--everyone takes micromanagement as an insult. But it's more explicit in dangerous professions. A firefighter I know is incensed that he has to spend more time in each report documenting his PPE (Personal Protective Equipment) than his job. He showed me one report-- nearly half a page of what equipment he put on and in what order. Barely four lines on extracting the subject from the wrecked car.

When you are entrusted with life or death decisions, being treated like a child throws a huge mixed message.

So here's the deal. If you are a micromanager, you aren't a leader. You aren't even a shitty leader. You're a busybody who likes to feel important by interfering with better people than yourself. If you have employees who need to be watched every second either you need to hire adults or, more likely they aren't the problem.

When you get the micromanager who always finds fault, it is something else. If everything a worker does is wrong, no matter how closely they follow policy or even if they were just following the last set of orders, what's going on isn't even management, micro or otherwise. It is straight-up victim grooming. Creating a field of passive people for the manager's games.

I doubt if most micromanagers realize what they are. Humans are excellent at rationalizing and it's easy to reframe micromanagement as "Being explicit" or "I'm a hands-on guy." But on the tiny chance someone reads this and sees through their own bullshit and decides to change... it won't be easy.

No matter your intentions, all those years of micromanagement have instilled in your people the idea that you don't trust them-- and that they can't trust you. They will literally assume that you turning over a new leaf is a trap. That you will give them enough trust to show some initiative and then will ruthlessly punish them for that initiative.

This easily becomes a self-fulfilling prophecy. When you change your behavior and don't notice any benefit for a day or a week or a month, it is easy to revert. The reversion just becomes further evidence that your attempt at change was insincere.

Note: Going out of my lane a little, but setting up for the next post, which is about the teaching equivalent of micromanagement.

Sunday, June 18, 2017


You are amazing.
When I die, these are the things that I will have wished I said and possibly the things you would have wished to have heard. I'm thinking of my son right now, but that's just a focal point. If your dad (or whoever) had the words, these are the words that need to be said:

You have never disappointed me. You might have felt that, but know it was never so. When you were born, I held in my arms a perfect example of perfect human potential. An awe-inspiring bundle of possibility. Innate power and potential of cosmic proportions.
In Greek myth, the heroes were half gods. Heracles, the son of Zeus and a mortal mother; Aeneas the son of Aphrodite and a mortal father. This is how I see you, how all humans are: Something incredible and powerful and heroic. Supernatural in your birthright.
That is how I see you.
If you sensed disappointment, it was never with you, but with the world. You have had to make compromises; we all have. And I may have sighed because the choice you made was not the choice I wanted, since I wanted to see you as a pure and perfect god. But the choices you made were pure and perfect, given the information you had and the priorities you placed. I might have wanted you to stand above the world, but you were neck-deep in the world, protecting the weak, calculating the consequences. I had a Socratic, imaginary ideal-- you had a gritty reality. You made your choices based on that reality. You made the best choices you could, and I love you for that.
I wish that you could see yourself as I see you. The strength, the growing wisdom, the compassion, the insight. You are mightier than you can possibly imagine.
Walk in the world as an Olympian. Nurture your strength and cherish the strength of the minigods all around you. It is a beautiful and complex world, and you are an integral part of that beauty and complexity.

Friday, June 16, 2017


Sometimes you get a request that is just flabbergasting. If that's a word.
"We want an unarmed defensive tactics system for our officers that works the same for all officers regardless of size, gender or age, that will work on all threats regardless of size, strength or mental state and has zero risk of injury to the offender."
"You realize that's impossible, right?"
"You don't have anything? We'll keep looking."

The latest. A request for comprehensive self-defense training but with absolutely no element of violence. This one is tempting. Not the material. As requested, it's simply stupid. It's the students. The people who want this do home visits on people who are in the system. Often alone, this student base has daily contact with a population that frequently have criminal records and a history of violence. These are kids (adults, but at a certain age, everybody starts to look like a kid) going into harm's way to do good things. If anyone needs a comprehensive program, these are the people.

Naively, I alsoused to believe that there was always a non-violent solution, but even then I realized there wasn't always time to find that solution. I was wrong. There are people who enjoy hurting others, and only force or the threat of force will stop them. Predators who can't feel closure without pain. Really bad guys who need to see someone break. People who honestly believe that acceding to a verbal solution is an act of cowardice.
" You boys have been real nice, but I guess now it's time to make you fuck me up." When I asked, "Why?" later the old man said, "If I went to jail and didn't fight, I wouldn't be a man." People satisfying needs with pain isn't limited to the BDSM world.

Realistically, the big gains in SD are in the non-violent soft skills. Recognizing and avoiding dangerous places and people. Recognizing when an individual is setting you up or weakening your position. Escape, evasion and de-escalation. Usually, by the time things go physical, it's pretty desperate. This isn't how to out-fight a fighter, but how to deal with a bigger, stronger threat who chose the time and place and conditions (weapon, numbers...)

This isn't a Disney movie. Things can go very bad. The belief that there is always a non-violent solution creates blindspots and vulnerabilities. If any belief is that precious to you, you will fail to recognize and respond to the exceptions. People don't train for things they don't believe in. It is a belief that makes one voluntarily both blind and unprepared.

You all know this. But some people don't get it. More accurately, they refuse to get it. Teaching the impossible isn't a new problem. It starts with education. Over the years, I've found a bag of tricks to get people to see. That's why I use Maslow, and where the distinction between aggressive, destructive (including self-destructive) and assaultive behavior comes in. Why we discuss ethics explicitly. Personal clarity between what people want and what people need.

Whoah. Damn. Rewind and erase. I just strawmanned all over myself. Shit. All the objections and blindspots I just talked about? Realizing... You don't see these in the field. EMTs, nurses, police, corrections, security, even the people manning the desk at the local VA-- every last one I've talked to has recognized the need for something truly comprehensive. They're usually the ones who contact me. The impossible demands have all come from desk pushers, people who write and protect policy. People who live in idealistic abstraction of the real world.

Unfortunately, they tend to be the ones who control what the line staff get.

Not to self: Remember not to confuse institutions with people.

Friday, June 02, 2017

Misfit Toys

This is a message to someone special. Might be you, might not.
It's all good. Remember watching Rudolph the Red-Nosed Reindeer all those years ago and the Island of the Misfit Toys and you thought, "That's me" ?  Me too. And it's all good.

Don't like who you're supposed to like? Care about things other people think are too small or too big? You dig into history while the people around you parrot what their peer group says? Fuck 'em. Seriously, fuck 'em. No one is trying to make you better. They're just trying to make you more like them. That's how they define better-- conformity.

Not that long ago, a friend wanted to introduce me to one of his people. I asked, "What's he like?" R said, "He's broken, but he's broken our way." R is one of the most effective individuals I know, even if he is broken. Because he's broken my way.

It's all good. We are all misfit toys. Find your family-of-choice. Cherish them deeply and protect them fiercely. Be proud. You may be a broken toy in this strangely plastic hothouse world, but when that world shatters you are the one who will function. They still won't like you, but they will need you. And that is something.

Happy birthday, HM